Disclaimer

Please read this Disclaimer carefully before using My Ooty Stay. By accessing our website, you acknowledge and agree to the terms outlined below.

1. General Information

My Ooty Stay is an online platform that helps travellers discover accommodation providers including cottages, villas, homestays, resorts and holiday properties in and around Ooty.

We provide information to help users make informed booking decisions but do not own or operate the listed properties unless explicitly stated.

2. Property Information

My Ooty Stay makes reasonable efforts to personally visit properties and collect information directly from property owners before publishing listings.

However, prices, amenities, availability, facilities, photographs and other property details may change over time.

Guests are encouraged to verify important details before confirming a booking.

3. Booking & Availability

Displaying a property on My Ooty Stay does not guarantee room availability.

Every booking is subject to confirmation by the respective property owner.

4. Payments

Depending on the accommodation provider, payments may be collected by My Ooty Stay, directly by the property owner or partially in advance with the remaining balance payable during check-in.

Payment methods and booking terms will always be communicated during the booking process.

5. Customer & Property Owner Relationship

My Ooty Stay acts only as an intermediary platform connecting guests with independent accommodation providers.

Any agreement relating to accommodation, services, facilities, pricing, cancellations or refunds exists directly between the guest and the property owner.

6. Disputes

Any disputes relating to accommodation quality, cleanliness, pricing, property condition, cancellations, refunds, behaviour, damages or services remain the responsibility of the guest and the respective property owner.

My Ooty Stay may assist in facilitating communication where appropriate but is not responsible for resolving disputes or guaranteeing outcomes.

7. External Links

Our website may contain links to third-party websites, payment providers or mapping services.

My Ooty Stay is not responsible for the content, services or privacy practices of third-party websites.

8. Limitation of Liability

To the fullest extent permitted by applicable law, My Ooty Stay shall not be liable for any direct, indirect, incidental or consequential losses arising from:

  • Accommodation quality.
  • Property owner actions.
  • Guest behaviour.
  • Booking cancellations.
  • Refund disputes.
  • Pricing changes.
  • Loss of belongings.
  • Property damages.
  • Travel delays.
  • Force majeure events.

9. Changes to this Disclaimer

My Ooty Stay reserves the right to modify this Disclaimer at any time without prior notice. Continued use of the website constitutes acceptance of the updated version.

10. Contact Us

Business Name: My Ooty Stay

Website: myootystay.com

Email: myootystay@gmail.com

Phone: +91 93604 91063

Location: Ooty, Tamil Nadu, India