Privacy Policy

We value your privacy and are committed to protecting your personal information while you use My Ooty Stay.

1. Introduction

Welcome to My Ooty Stay. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, myootystay.com.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

  • Name
  • Mobile Number
  • Email Address
  • Booking Details
  • Payment Information (where applicable)
  • Communication History
  • Device & Browser Information

3. How We Use Your Information

  • Process booking enquiries.
  • Confirm availability with property owners.
  • Provide customer support.
  • Improve our website and services.
  • Send booking updates and important notifications.
  • Prevent fraud and misuse of the platform.

4. Payments

Depending on the accommodation provider, payments may be collected by My Ooty Stay, directly by the property owner, or partially in advance with the remaining amount payable at check-in.

Payment instructions will always be communicated during the booking process.

5. Property Information

My Ooty Stay makes reasonable efforts to personally visit properties and collect information directly from accommodation providers before publishing listings.

However, property details including pricing, availability, facilities, amenities and photographs may change over time. Guests should verify important details before confirming a booking.

6. Cookies & Analytics

We use cookies and analytics tools to improve website performance, understand visitor behaviour, enhance user experience and maintain website security.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission or storage method is completely secure.

8. Third-Party Services

Our website may contain links to third-party services including payment providers, maps and external websites. We are not responsible for the privacy practices of third-party services.

9. Children's Privacy

Our services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

My Ooty Stay

Website: myootystay.com

Email: myootystay@gmail.com

Phone: +91 93604 91063

Location: Ooty, Tamil Nadu, India